Posts about customer experience

Top 5 Sentiment Analysis Example

The term sentiment analysis is quite popular. But most people do not really notice how important it is for a company’s success. Sentiment analysis provides an insight into all the problems that your company may be facing. It is like being able to listen to all the conversations that your customers are having about your product. It helps you understand how your brand is being perceived and work towards improving its image based on those insights.

Read More

How AI Can Help News Websites Optimize Customer Experience

News websites are constantly fire fighting on all fronts to deliver quality content to their user base and to keep ahead of competition. It is 2020 and AI has proven to be a game changer in many business verticals. Here are some futuristic ways AI can help in optimize their online customer experience and increase their revenues.

Read More